Account basics

Sign in to your account

Use the same method you chose when creating the account: Apple, Google, or email and password. If you use email and cannot remember the password, select Forgot Password from the sign-in screen.

If the account was created with Apple or Google, continue with that provider instead of requesting an email-password reset.

Manage notifications

Hop In Sports uses notifications for event reminders, waitlist promotions, messages, and registration changes. Review the notification preferences in the app and confirm that your phone also permits Hop In Sports notifications.

Manage your profile

Update your name, display name, photo, bio, contact details, sports, and skill levels from Manage your profile. Mobile also includes profile visibility controls.

Messages and notification preferences

Use Messages and notification preferences to find mobile messaging, push, waitlist, and email notification controls.

Delete your account

Open Settings, scroll to the account controls, and select Delete Account. Review the confirmation carefully: deletion permanently removes the account and profile. Some records may be retained when legally required, including certain payment records.

If you cannot access the app, email support@hopinsports.com from the address associated with the account.

Keep your account secure

• Never share a password or sign-in code.
• Do not share payment details with an organizer in chat.
• Report suspicious messages or access to Hop In Sports support.
• Use group roles instead of sharing an organizer account.