Manage your registration

Find the event

Open My Events or your profile and select the event. Your events are grouped by their current relationship to you, such as upcoming, past, or waitlisted.
Leave the event when your plans change

Open the event and choose the leave or cancellation action:
- On mobile, select Leave Event in the registration section.
- On web, open the event actions menu and select Cancel Registration.
Confirm the result shown by the app before continuing. Leaving the event releases your spot for another player.
- For a free event, cancellation releases your spot.
- For an immediate-payment event, a player cancellation releases the spot but is not refundable.
- For a deferred-payment event, cancelling before the displayed collection cutoff prevents the charge.
- After payment collection, a player cancellation releases the spot but is not refundable.
Leave a waitlist

If you are waiting for a spot, open the event and select Leave Waitlist. Confirm the action. Your waitlist entry and position are removed, so you will no longer be considered for a promotion from that entry.
Manage guests

When the organizer allows guests, use Add Guest during registration or from the event page. Guests count toward event capacity, and you are responsible for their attendance and any amount charged for them.
Respond to a waitlist offer

When a spot opens for you, the event shows A spot opened up! and the promotion expiry time. Select Accept Spot or Decline. On mobile, confirm your choice in the dialog. On web, the action completes from the promotion card.

Accepting registers you for the event. Declining gives the opportunity to the next eligible player. If the promotion expires, you can rejoin the waitlist if the event still accepts waitlist entries.

Group cancellations and exceptional refunds

If a group cancels an event or approves an exceptional refund, the refund is handled through Stripe and returned to the original payment method. Contact the group first when a payment decision is specific to its event.