Set up payments
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Open group settings
Open the group’s Settings and find Payments. The page shows whether a Stripe account is connected and whether it can accept charges and payouts.
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Start Stripe onboarding
Select Connect with Stripe. Stripe opens a secure onboarding flow and requests the business, identity, and bank information required for the connected account.
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Return to Hop In Sports
After onboarding, return to the group and check the payment status. Complete any follow-up requirement shown before creating a paid event.
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Create a paid event
Add a price while creating the event. Review the collection timing, cancellation policy, fees, and expected payout displayed in the product before publishing.
How the fees are split
Section titled “How the fees are split”Players see the event price you set. Hop In Sports does not add a separate checkout fee to the player’s price. The following fees are deducted from the group’s payout:
| Fee | Current rate | Who receives it |
|---|---|---|
| Hop In Sports platform fee | 2.5%, with a $0.30 minimum per paid-event transaction | Hop In Sports |
| Stripe card processing | 2.9% + $0.30 for a standard successful US domestic-card charge | Stripe |
Stripe rates can vary by card type, country, currency conversion, or payment method. See Stripe’s current pricing for the processing rate that applies to a particular payment.
Example: a $15 event
Section titled “Example: a $15 event”For a $15 paid event using standard US card pricing:
- Hop In Sports platform fee: $0.38 (2.5%)
- Stripe processing fee: about $0.74 (2.9% + $0.30)
- Estimated group payout: about $13.88
The player pays $15 at checkout. The fees are taken from the amount routed to the group, not added on top of the event price.
| Event price | Hop In Sports | Stripe estimate | Estimated group payout |
|---|---|---|---|
| $5 | $0.30 | $0.45 | $4.25 |
| $10 | $0.30 | $0.59 | $9.11 |
| $15 | $0.38 | $0.74 | $13.88 |
Free events do not have event payment processing fees or a Hop In Sports platform fee. A group’s optional Hop In Sports subscription is separate from paid-event transaction fees.
Important exceptions
Section titled “Important exceptions”- Refunds: A player cancellation after payment collection is not automatically refundable. If the group cancels an event or approves an exceptional refund, Stripe sends the refund to the original payment method; Stripe processing fees may not be returned.
- Disputes: Stripe handles payment disputes and may debit the connected account. Keep event and registration records so the group can respond to a dispute.
- Payment method and location: International cards, currency conversion, manually entered cards, and other payment methods can have different Stripe rates. The checkout and Stripe account details are authoritative.
- Payout timing: Collected funds are paid to the connected bank account on Stripe’s payout schedule. Hop In Sports does not control the bank settlement date.
If Stripe needs more information
Section titled “If Stripe needs more information”Return to Settings → Payments and follow the account-status prompt. Paid events should not be published until both charges and payouts are enabled.